JOB TITLE: Account Manager
JOB LOCATION: Anywhere USA
REPORTS TO: VP Client Services
JOB OBJECTIVE:
The Account Manager is a strategic and solutions-focused project leader and the primary advocate for both assigned clients and Ten Acre Marketing —responsible for driving the work produced and services provided by the agency. Account Managers are responsible for the successful delivery of high-quality work that meets agency standards, aligns with client goals, and achieves measurable results and client satisfaction.
As the daily connection between clients and internal teams, the Account Manager plays a critical role in translating client objectives into actionable plans, guiding projects from concept through completion. They are accountable for ensuring excellence in execution, maintaining proactive communication, and supporting the agency’s mission to advance agriculture through insight-driven marketing.
Key functions of this role include:
- Strategy First thinking
- Recommending and delivering solutions
- Relationship building
- Driving the work
- Organically growing existing accounts
KEY RESPONSIBILITIES:
Client Service & Project Leadership
- Serve as the primary day-to-day contact for assigned clients, ensuring responsiveness, accuracy, and proactive communication.
- Drive all projects within assigned accounts, ensuring alignment with strategy, scope, timeline, and budget.
- Develop a deep understanding of each client’s business, market, and goals to deliver informed recommendations.
- Prepare and present project briefs, estimates, and schedules to internal teams and clients.
- Ensure all work meets agency quality standards prior to client delivery.
- Provide clear direction and mentorship to Account Coordinators, ensuring alignment on timelines, deliverables, and communication standards.
- Maintain consistent, clear, and proactive communication across internal teams to ensure every project and task has a clear owner, timeline, and measurable outcome.
- Quickly adopt and ensure accuracy of project management systems (Workamajig, MuckRack, SocialPilot, etc.) to streamline reporting, collaboration, and internal visibility.
- Strive to achieve or exceed key performance metrics which are measured by client satisfaction, on-time delivery, profitability, and the quality of agency output.
Strategic Thinking & Collaboration
- Anticipate client needs and offer strategic recommendations and marketing solutions within agreed upon scope of work or to expand our work with clients through new scopes of work.
- Collaborate with creative, PR, digital, and production teams to ensure cohesive, insight-driven work.
- Contribute to brainstorming and strategy sessions that elevate the client’s brand and impact within the agriculture industry.
- Review project performance and contribute insights to improve future initiatives.
Financial Management
- Monitor and manage project budgets, ensuring accurate estimates, scopes, and billing.
- Track hours, expenses, and profitability for each account, ensuring financial responsibility.
- Flag potential scope changes or overages promptly and recommend solutions to stay within budget.
- Support Account Supervisor and VP of Client Services in forecasting and workload planning for assigned accounts.
Business Growth & Relationship Development
- Foster strong, trust-based client relationships that lead to continued partnership and growth.
- Support organic growth by identifying opportunities to deepen relationships through insight-driven ideas and value-added services, and proactively communicate these opportunities to the Account Supervisor, VP of Client Services, and SVP of Strategy and Business Development.
- Represent the agency professionally at client meetings, industry events, and community functions.
QUALIFICATIONS:
- 5+ years of professional experience in marketing, with account management and strategic communications expertise within an agency environment preferred.
- Experience in the agriculture industry is required, specifically within the fresh produce and/or production agriculture supply chains.
- Strong marketing and project management fundamentals
- Demonstrated ability to manage multiple projects, priorities, and client relationships simultaneously.
- Strong written and verbal communication skills with a focus on clarity, professionalism, call-to-action, and diplomacy.
- Exceptional organization, attention to detail, and problem-solving abilities.
- Experience working in or with cross-functional teams including creative, PR, digital, and media.
- Proficiency in or quick adoption of project management and communication tools and platforms (Workamajig, MuckRack, etc.)
- Ability to think strategically while managing day-to-day execution.
- Passion for advancing agriculture and helping brands grow through marketing that makes an impact.
- Willingness and ability to travel as needed.
